Overnight Direct Support Specialist

Compensation:
Additional $1.50/hr for overnight differential

Purpose: The Direct Support Specialist is a member of the Rosebud Supportive Living Program that provides overnight support to foster youth ages 16‑18 years old. The goal of the Rosebud program is to create a safe environment for youth to develop skills for independent living and overall wellness. The Direct Support Specialist will provide environmental and milieu management overnight support to ensure a safe, trauma‑informed, equitable and inclusive environment.

This position requires on‑site work at all times.

Shift: Overnight, 11 pm to 7 am

Accountabilities (Milieu Management)

• Provide direct support in one‑on‑one or group setting.
• Conduct guest check‑in and redirect/remove individuals who are not program participants if there is disturbance/disregard for program rules.
• Provide crisis response and de‑escalation as needed. Ability to utilize emergency services (ie. Police, Project Respond, etc.) as needed.
• Maintain the cleanliness of common areas and employee office.
• Engage with youth during overnight hours during times of crisis, difficulty sleeping, mental health concerns, etc.

Supportive Skills Training

• Willing to meet and engage with people "where they are," including their environment, time of night, and readiness for change.
• Use trauma‑informed, person‑centered approach and language and participate in ongoing training and education.
• Assist participants with daily living skills such as completing household and hygiene tasks, medication prompts, and connection to treatment and support team for additional support.
• Support youth through coping with mental health concerns, sleep hygiene, schedule management, etc.
• Assist participants with self‑identified goals and support existing treatment plans from providers.
• Assist participants with completion of cleaning and laundry as necessary.
• Support participants in accessing healthy meals and kitchen clean up as necessary.

Collaboration

• Work to increase level of cultural sensitivity, awareness and competency regarding Person‑Centered Services.
• Communicate and collaborate with participant's treatment teams as needed.
• Attend and positively participate in required team, agency, and interdisciplinary meetings.

Crisis Prevention/De‑escalation/Harm Reduction

• Provide crisis response and de‑escalation in a community based setting.
• Use crisis prevention approach to decrease use of crisis services, Project Respond, EMS, police, hospitalization, etc.
• Ability to work in collaboration with emergency services (ie. police, Project Respond, Multnomah County Crisis, Behavioral Health Unit) as necessary.
• Ability to work in collaboration with acute care settings if necessary.
• Must be able to assist in de‑escalation and crisis as needed.
• Support harm reduction approach, linkage to resources such as, but not limited to: clean needle exchange, NARCAN, MAT, SUD services, education around harm reduction, etc.

Documentation/Expectations

• Complete documentation and data entry in Electronic Health Record as required by contract within 24‑72 hours.
• Maintain a regular work schedule‑overnight shifts.
• Complete all other assignments in a timely manner as requested by supervisor.

Supervision Received

• Receive regular supervision at least once per month, seeking additional supervision whenever necessary.

Other General Expectations

• Ability to engage with youth through shared interests, hobbies, language, and experiences.
• Uphold New Narrative Mission and Values in all interactions.
• Ability to work as a team member, remain flexible and establish priorities as a group.
• Ability to work independently.
• Demonstrate initiative and openness to learning/implementing new skills.
• Ability to display a non‑judgmental attitude and maintain unconditional positive regard.
• Creative, innovative and progressive problem‑solver.
• Ability to multi‑task and remain calm in a busy and stressful environment.
• Proficiency in Microsoft Office software (Word, Excel, PowerPoint, and Outlook).
• Pursue ongoing development of skills and competencies in line with contract requirements for training.
• Follow all New Narrative policies, procedures, and protocols.
• Follow through on all directives and…