Supportive Case Manager; Clackamas

The Immigrant and Refugee Community Organization (IRCO) is a non‑profit organization established in 1976 to serve immigrants, refugees, and the broader community in Portland, Oregon. Our mission is to welcome, serve and empower refugees, immigrants and people across cultures and generations to reach their full potential. Find out more o.org.

Position: Supportive Housing Case Manager (Clackamas County)

Job Class/Grade: Specialist 1 / Grade 8

Wage:

FLSA; EEO; WC: Non‑Exempt;
Professional; 8864

Locations: IRCO – Africa House, 709 NE 102nd Ave, Portland OR 97220, Hybrid schedule

FTE; FT/PT;
Status: 1.0 FTE;
Full‑Time with Benefits;
Regular

Number of Positions: 1

Apply At: (Use the "Apply for this Job" box below)..org

Status: Full‑Time with Benefits

Program(s): Clackamas Supportive Housing Services

Sector: Housing and Supportive Services

• Must possess a valid driver’s license, verification of current auto‑insurance and have full use of an automobile during work hours.
• Bilingual in English and a second language commonly spoken by program participants is highly preferred (Russian, Vietnamese, Spanish, Arabic, Dari, African Language).

This job announcement is intended to describe the general nature and level of work being performed in this job. This is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

The IRCO Supportive Housing Services program works to help homeless individuals and families obtain stable housing and provides intensive case management to guide participants to housing stability through connectionliet to resources such as schooling, employment, disability, or other resources that fit the participant’s goals.

The Supportive Housing Case Manager works to provide high‑quality Housing Case Management Services to participants currently experiencing homelessness and housing instability who are eligible for supportive housing funded through the Metro Supportive Housing Services in Clackamas County. This position is primarily field‑based but could also be co‑located or site‑based. Referrals will be received through internal programs and Community Connect, a county‑wide framework that links individuals experiencing homelessness to organizations providing housing resources in a systematic and efficient manner.

• Provide a participant‑centered approach and excellent customer service that is sensitive to the challenges of homelessness, including medical and behavioral health issues that participants face, in their efforts to move into and maintain permanent supportive housing.
• Employ a “whatever it takes” approach to assist participants in their transition from homelessness to permanent housing.
• Assist households at every stage of the housing stabilization process, providing flexible services to meet individual needs.
• Outreach and engagement, including processing referrals from Community Connect.
• Establish rapport with participants.
• Provide a “screening‑in” philosophy.
• Conduct face‑to‑face screening and obtain consents.
• Provide linkage to other needed providers and services.
• Conduct intake enrollment and enroll participants into HCMS.
• Assist with temporary housing assistance until permanent housing can be secured.
• Ensure all documentation is prepared and entered into the Homeless Management Information System (HMIS).
• Assist at all levels of move‑in to permanent housing; document readiness, housing authority applications and other paperwork, coordinate move‑in and orient new tenant to their unit/building.
• Conduct assessments, develop and implement individualized case management service plans in collaboration with the participant, including needs,لكتر goals, steps, time frames, and disposition of each goal as it is met or changedеге.
• Ensure access to health, mental health, and substance use disorder services.
• Assists participants with establishing a medical home.
staatness ensure consistency with patient care and medication and treatment regimens.
• Conduct home visits with participants in their units.
• Assist with increasing income, job search, increased education, and social security assistance.
• Assist with independent living skills, including social,…