Shelter Manager - Grand Recovery Shelter

POSITION DESCRIPTION Position:
Southeast Grand Recovery Shelter Manager Supervisor:
Assistant Director of Shelter Services

Location:

Southeast Grand Recovery Shelter (636 SE Grand Ave Portland, OR)

Hours:

Primarily overnight; flexibility to work occasional daytime hours for meetings or training, as well as evening or weekend hours, may be required based on operational needs.

Starting Salary: $71,020-$76,320 DOE Eligible for 5% Language Differential, if applicable

Classification:
Exempt, Unrepresented, Full-Time, Benefits Eligible GENERAL RESPONSIBILITIES Oversee the operations of the Southeast Grand Recovery Shelter, an overnight accommodation shelter providing a safe, recovery-oriented environment for adults who would otherwise be sleeping unsheltered or in unsafe conditions. The program offers stability, structure, and a respectful space that supports participants in maintaining recovery and safety. Ensure consistent, high-quality operations and adherence to agency policies and procedures.

SPECIFIC RESPONSIBILITIES Oversee daily operations of the Southeast Grand Recovery Shelter, ensuring safe, high-quality, and participant-centered programming.

Maintain a safe, welcoming, and well-supplied facility; coordinate maintenance, repairs, and safety management, including oversight of maintenance staff and facility systems.

Supervise shelter staff, including hiring, training, scheduling, performance management, and timecard approvals in Paycom.

Develop, implement, and uphold shelter policies, procedures, and house rules consistent with agency standards and contract requirements.

Promote a trauma-informed, empowering environment that supports participant dignity, rights, and self-determination.

Collaborate with internal departments and community partners to coordinate services and ensure participant needs are met.

Partner with Development staff to oversee volunteers and ensure proper handling of donations.

Facilitate or oversee regular House Meetings and maintain positive neighborhood and community relations, including participation in Neighborhood Association meetings and adherence to Good Neighbor Plans.

Monitor budgets, expenditures, and reporting requirements; ensure timely and accurate submission of data, narratives, and outcomes.

Provide rotational weekend “Supervisor On-Call” coverage for agency programs and assist with Severe Weather shelter operations as needed.

Participate in agency-wide meetings, initiatives, and continuous program improvement efforts.

Perform other duties as assigned.

PERFORMANCE REQUIREMENTS Each Transition Projects employee must:

Acquire First Aid/CPR/AED certification within 30 days of hire and be retested biannually thereafter throughout employment.

Complete Bloodborne Pathogens and Narcan Training within 30 days of hire and be retested annually thereafter throughout employment.

Demonstrate reliability by being present for work as scheduled, arriving and leaving on time and taking breaks in expected time frames.

Interact effectively with persons of diverse ethnic backgrounds, religious views, cultural backgrounds, and sexual orientations and treat each individual with respect and dignity.

Attend agency and program staff meetings.

PHYSICAL/MENTAL REQUIREMENTS The physical and mental demands described here are representative of those that must be met by an employee, with or without accommodation, to successfully perform the essential functions of this job.

Hearing and vision adequate for interaction with participants, interaction with staff and interaction with the general public.

Hearing adequate for telephone work. Vision adequate for close work.

Hand and finger dexterity adequate to operate standard office equipment.

Ability to walk, bend, stand, sit, reach, stoop, pull, squat, kneel,…