Stability Program Coordinator

Housing Stability Program Coordinator

This temporary position will start on 11/1 and end on 12/24. The Housing Stability Program Coordinator provides both direct staff management and program coordination. The Program Coordinator duties involve providing strong leadership to staff in all four programs. The person in this position must have excellent communication skills, be well-versed in the case management approach, be knowledgeable about how to help clients meet their housing and social service needs and have strong time management and paperwork completion skills.

Housing Program Coordinator is responsible for all aspects of their programs, including ensuring quality client outcomes, the successful and timely completion of funder-required reports, spending and budget monitoring, and general supervision of staff.

Essential Functions:

• Support program manager in meeting IRCO's Program Management Standards and engaging in continuous learning for program improvement.
• Lead strategic planning for housing and supportive services programs
• Provide supportive supervision to direct-line staff, ensuring quality service delivery for clients and up-to-date information to staff and community.
• Responsible for hiring, conducting performance evaluations, setting wages, stepping in to support as needed, providing course corrections and critical feedback, documenting performance, and taking disciplinary action when necessary.
• Monitor program budgets, budget review, writing reports, and contract review. Ensure that all fiscal records and reports pertaining to the program are completed within required time frames
• Approve staff timesheets and PTO requests.
• Review and approve payment requests from staff for client support.
• Review case files from staff for proper case management standards.
• Lead staff in monthly meetings for support and guidance in their work.
• Engage with staff (landlords or client as needed) and closely monitor program outputs/outcomes to regularly assess programs' strengths and challenges and utilize continuous quality improvement practices
• Coordinate, enter, and update data in IRCO's Referrals App and Multnomah County's HMIS data system

Secondary Functions:

• Housing and retention of participants, such as housing referrals and finding housing resources.
• Supporting housing staff in their day-to-day activities.

Requirements:

Education & Experience:

• Bachelor's degree or equivalent in social services, counseling, education or related field.
• 2-3 years' experience working in housing programs. Knowledge of HUD regulations and program requirements required
• 2-4 years' experience with program management/coordination. Has lived experiences and strong knowledge of immigrant and refugee communities and experience advocating on with these communities
• Knowledge of and experience with developers and real estate acquisition preferred
• Knowledge of educational, social, and human services, as well as the information and referral system
• Knowledge/experience of best practices in social services (i.e. assertive engagement, crisis and critical incident response, etc.)
• Strong intercultural communication skills
• Ability to use basic office equipment, telephone, copy machine, fax machine, and personal computer
• Must possess a valid driver's license with a verification of current auto-insurance and have full use of automobile during work hours

Physical, Mental, & Environmental Requirements:

• Hybrid Setting job
• Positions require some analysis of problems or Decision-making ability
• Work under close supervision
• Well protected environment with minimal hazards or obstacles
• Stable work schedule with no fluctuations

Supervisory Responsibilities:

Positions at this level are normally responsible for a full range of supervisory responsibilities including hiring and terminations but require Department Manager approval. This position will supervise staff for four different programs.

What We Offer:

• Many flexible working arrangements and schedule
• Amazing opportunity to work with people who come from all over the world
• Work that helps your community
• 3 to 6 weeks of PTO per year
• 401k match of over 100% on first 5%, immediate vesting
• 3% match for student loans or college savings
• 12 Paid Holidays and 1 Floating Holiday
• Medical & Dental insurance options with 85% coverage for employee AND Families, no deductibles
• Employer Paid Life, Short term, and Long-term Disability Insurance
• Flexible spending account

Required Engagement:

Engage fully in recommended professional development, as well as other assigned or required…