Senior Manager, Software Engineering- Kubernetes

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI‑first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

At New Relic, we provide our customers real‑time insights, so they can innovate faster. Our software delivers insightful observability tools across different technologies and distributed systems, enabling software engineering teams to identify, understand, and tackle issues, analyze performance, and maximize their software and infrastructure.

The Kubernetes infrastructure organization is looking for a Senior Software Engineering Manager to join our Cloud Platform Engineering group. This organization develops and maintains the backend infrastructure for deploying and maintaining hundreds of Kubernetes clusters that host the applications of New Relic on the multi‑cloud platform of Amazon AWS and Microsoft Azure. The infrastructure components used are open source and team members learn and contribute to them (example: Cluster API).

We encourage async communication and independence, but we also build strong human relationships between team members during our ceremonies or in‑person gatherings when possible.

Our Engineering Managers are a select group of technology leaders and mentors who shape the solutions we bring to the market and foster an inclusive environment that brings out the best in people. If you have a strong technical background but you are also a person with great mentoring skills and that knows how to collaborate with multiple teams to ship great software, we would like to hear from you.

• Work with a team of engineers to design, build, implement and manage secure, scalable and reliable cloud‑based infrastructure to support the New Relic Product Platform portfolio.
• Drive and contribute to the software architecture, design of our current large‑scale distributed systems and new systems we are investing in.
• Own, and drive vision and strategy for the Kubernetes Infrastructure platform and provide architectural guidance for security, reliability, scalability, resilience, Disaster Recovery, performance optimization, and cost efficiency.
• Drive and contribute to our culture of operational and business efficiency, secure code, CI‑CD pipeline, unit test, regression testing, uptime, using smart telemetry data to make decisions, investment in technical and infrastructure debt, blameless root cause with a learner and growth mindset.
• Collaborate with team members and across organizations to come up with new ways to solve old and new problems.
• Attend Livesite meetings and bring postmortem learning back to the team and organization.
• Continue to learn from some of the brightest minds in the business, they are also looking to learn from you. Coaching and mentoring people.
• Drive the recruitment, training, and development of top‑tier talent in the region.
• Regularly collaborate with PMs, technical leaders, and other stakeholders to clarify project requirements and execute cross‑team initiatives.
• Work in an agile environment with a Dev Ops approach‑teams build and maintain their own software, including participating in second‑layer support rotations.
• Work in a multi‑cloud environment ingesting over 3 billion data points per minute, 150 petabytes of data per month, and accepting over 70 billion HTTP requests daily from our customers.

• BS/MS in Computer Science, or education/experience in a relevant field.
• 10+ years of professional work experience in software development and/or operations.
• 8+ years of people management experience.
• Hands‑on experience coding in programming languages such as Golang, Java, Python, or Bash.
• Hands‑on experience driving the software architecture, design, large‑scale multi‑tiered, distributed software applications, tools, systems, and services using…