Senior Manager, Software Engineering- Kubernetes

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems.

At New Relic, we provide our customers real‑time insights so they can innovate faster. Our software delivers observability tools across technologies and distributed systems, enabling engineering teams to identify, understand, and resolve issues, analyze performance, and maximize software and infrastructure.

The Kubernetes infrastructure organization is looking for a Senior Software Engineering Manager to join our Cloud Platform Engineering group. This organization develops and maintains the backend infrastructure for deploying and maintaining hundreds of Kubernetes clusters that host the applications of New Relic on the multi‑cloud platform of Amazon AWS and Microsoft Azure. The infrastructure components used are open source and team members learn and contribute to them (example: Cluster API).

• Work with a team of engineers to design, build, implement and manage secure, scalable and reliable cloud‑based infrastructure to support the New Relic Product Platform portfolio.
• Drive and contribute to the software architecture and design of our current large‑scale distributed systems and new systems we are investing in.
• Own and drive vision and strategy for the Kubernetes Infrastructure platform and provide architectural guidance for security, reliability, scalability, resilience, disaster recovery, performance optimization, and cost efficiency.
• Drive and contribute to our culture of operational and business efficiency, secure code, CI‑CD pipeline, unit testing, regression testing, uptime, and use smart telemetry data to make decisions.
• Collaborate with team members and across organizations to devise new ways to solve old and new problems.
• Attend site‑wide meetings and bring post‑mortem learning back to the team and organization.
• Continuously learn from the brightest minds in the business and also mentor others.
• Drive recruitment, training, and development of top‑tier talent in the region.
• Regularly collaborate with PMs, technical leaders, and stakeholders to clarify project requirements and execute cross‑team initiatives.
• Work in an agile environment with a Dev Ops approach—teams build and maintain their own software, including participating in second‑layer support rotations.
• Operate in a multi‑cloud environment ingesting over 3 billion data points per minute, 150 petabytes of data per month, and handling over 70 billion HTTP requests daily from our customers.

• BS/MS in Computer Science or related field.
• 10+ years of professional experience in software development and/or operations.
• 8+ years of people‑management experience.
• Hands‑on experience coding in languages such as Golang, Java, Python, or Bash.
• Experience driving software architecture for large‑scale, distributed applications using service‑oriented and object‑oriented design and RESTful APIs.
• Strong experience with architectural patterns and anti‑patterns for resiliency, geo‑availability, and disaster recovery.
• Proficient in Dev Ops practices and maintaining cloud‑agnostic Kubernetes infrastructure on AWS, Azure, or GCP.
• In‑depth experience with containerization tools—Kubernetes, Istio, Cluster API, Crossplane, etc.
• Solid background in Linux system administration and application programming.
• Experience building Infrastructure as Code (IaC).
• Deep understanding of security, reliability, performance, and cost‑effectiveness of distributed systems on public clouds.
• Demonstrated ability to build and scale tier‑1, tier‑2 systems.
• Track record of setting and achieving ambitious goals guided by metrics.
• Familiarity with modern cloud deployments, compute, storage, networking, containers, databases, and security.
• Demonstrated ability to coach and mentor engineers or managers in all aspects of their engineering duties and growth.

• Experience with CI/CD tools such as Jenkins, Ansible, Travis CI, or Circle
  
  CI.
• API design and development exposure with Go.
• Sol…