Group X Coach

Group X Coach – 24 Hour Fitness

Location: 1210 NW Johnson, Portland, OR 97209

Employment type: Full‑time / Part‑time

Job Summary: The Group X Coach creates an inviting, inspiring, and motivating group exercise experience by delivering pre‑choreographed or freestyle group exercise programs to members and guests.

• Coach pre‑choreographed or freestyle group sessions and classes to a wide variety of members at varying fitness levels in person or via virtual technology.
• Present group sessions and classes in a way that makes members feel welcomed, encouraged, and challenged.
• Ensure group sessions and classes are delivered with high quality and are safe for all fitness levels by educating members on safe techniques and guidelines.
• Increase member attendance through strong teaching skills and the ability to connect with and motivate others.
• Maintain an average of coaching at least 2 classes per week.

• Deliver exceptional customer service for members and guests through positive interactions before and after group sessions or classes.
• Handle member concerns or direct them to appropriate club management.
• Report broken equipment and maintenance needs to club management.
• Recruit new members to join classes.
• Start and finish group sessions and classes on time as scheduled.
• Deliver on the Service Promise of Clean, Friendly and Well‑Maintained Club by organizing equipment and assisting with maintaining a clean and organized club.

• Find appropriate substitutes for group session or class coverage by following company policy and guidelines.
• Maintain a strong social media presence to attract new participants to class, special events, etc.
• Attend staff meetings on occasion as required.

This position reports to the General Manager and interacts with all club staff, members and guests.

• Knowledge of safe exercise techniques and principles.
• Strong communication skills and ability to connect with a wide variety of people.
• Enthusiastic and energetic approach to creating a community feel within a group session or class.
• Passion for fitness and helping others achieve health and wellness goals.

• Current approved group exercise primary certification for taught format.
• High School Diploma or GED equivalent.

• Previous group exercise instruction experience is preferred.

• Physical effort required for daily duties includes lifting weights, squatting, bending, reaching, hopping, jumping, kicking and prolonged standing and walking.

• Regular exposure to moving mechanical parts.
• Occasional loud noise level.
• Ability to work weekends and holidays as needed to support the business.

DISCLAIMER: This job description is intended to describe the general job functions and requirements for this position. It is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary.