Route Relief Utility Driver

Overview

Description — Classification:
Non-Exempt. Alsco Uniforms has served customers since 1889, innovating the uniform and linen rental industry. We operate worldwide, serving over 350,000 customers in 13 countries, and focus on making every aspect of the customer experience better. We value our employees as the heart and soul of Alsco Uniforms and offer competitive pay, benefits, and career development. We invite driven professionals to join our diverse team and grow with us.

Join our team and build your career with Alsco Uniforms!

The Route Relief/Utility RSR supports the Service Department in up-selling/cross-selling and delivering superior customer service. Main duties are to cover routes and perform service-related tasks as required. Reports to the District Manager.

• 401K Plan with Company Match
• Medical, Dental, Vision, FSA/HSA
• Life Insurance, Disability Insurance
• Vacation, Sick Time, Holidays
• Choice of Global Cash Card or Direct Deposit
• Career Advancement
• Learning & Development Opportunities
• Inclusive and Diverse Team Environment

Benefits may vary for positions covered by a collective bargaining agreement.

• Perform all responsibilities of a Route Sales Representative and related tasks.
• Learn and support all routes. Run routes as needed for holidays, vacations or other vacancies.
• When not on a route, assist in rush deliveries, renewals, audits, training and any other tasks assigned by supervision.
• Solicit new customers, up-sell/cross-sell and ensure a profitable product mix.
• Actively participate in promotions, contests, training and audits.
• Follow company policies/procedures regarding new customers, managing customer needs and all aspects of service.
• Ensure customer loyalty and outstanding customer service. Build relationships, communicate openly, educate customers and proactively resolve concerns in cooperation with supervision.
• Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections.
• Handle and process customer payments. Keep route paperwork current.
• Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance products.
• Monitor and report competitive activity. Keep service agreements current and renewed.
• Return from route and offload soiled textiles in the receiving area of the facility.
• Accurately prepare route paperwork and follow check-in procedures.
• Follow written and verbal instructions and perform other tasks as directed by supervision.

• Support other service personnel as required by supervision.

• Have and maintain a valid Driver’s License; CDL when applicable and be 21 years or older.
• Maintain a driving record free of chargeable accidents, speeding, safety or other violations.
• Demonstrate excellent skills in the operation of vehicles and verifiable minimum one year experience of safe and successful driving.
• Demonstrate excellent skills in customer service and route sales.
• Excellent verbal/written communication skills in English, ability to comprehend and follow direction, good time management skills and to be a team player.
• Recognize colors, sizes and types of product and count, add and subtract accurately.

• High School graduation or similar experience. Qualified driver’s license.

Daily, by delivery vehicle within a route.

Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot. Indoor and outdoor areas of a typical industrial facility.

Physical Demands include sitting, grasping, driving, stooping, kneeling, reaching overhead, moving carts, lifting up to 75 lbs, standing, walking, writing, speaking, and hearing.

For a general description of benefits offered for this position, please visit

Alsco Uniforms is an Equal Employment Opportunity Employer. Candidates are considered for employment without regard to race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other classification protected by applicable law.

Revised: 04/29/22