Ground​/Ramp Service Agent

Ground/Ramp Service Agent – Horizon Air

Our airport teams move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer‑facing or behind the scenes, we want someone who can be welcoming to people from all walks of life, think on their feet, and manage a flexible schedule. In return, you’ll receive a competitive total rewards package, professional development opportunities, and other benefits designed to take you places.

The Ground Service Agent works in a fast‑paced environment performing activities related to working on the airport ramp and keeping flights running smoothly and safely.

• Load and offload luggage and cargo, transporting it to various airport locations.
• Distribute allتز paperwork to flight crews including fuel slips, load plans, cargo manifests and flight releases.
• Marshals and pushes back aircraft.
Prepares weight and balance forms and ensures load integrity by inputting accurate commodity codes and weights into a data entry system.
• Service Roger aircraft as necessary to include lavatory, potable water, aircraft grooming, deicing and security searches.
• Operate and/or drive multiple types of equipment, such as belt‑loaders, tugs, air‑start units, bag carts, lavatory carts and deice trucks.
• Execute aircraft tow operations if required.
• Perform other duties as assigned.

For a preview of a day in the life of a Horizon Ground Service Agent, view the video below.

If you are unable to view the video, .

• Strong written and verbal communication skills.
• Ability to juggle multiple tasks in a fast‑paced environment.
• Must have a valid unexpired driver’s license issued by a US state, a US territory or the District of Columbia.
• Ability to consistently lift 50 pounds.
• ొక్కstand for long periods of time; bend, stoop, squat, reach and grasp.
• Basic mathematics proficiency.
• Flexible schedule including nights, weekends and holidays.
• Ability to participate in paid training that may require overnight travel.
• Ability to obtain USPS Mail Handling Certificate.
• Ability to obtain airport security clearance.
• English proficiency, high school diploma or equivalent, minimum age of 18, and authorization to work in the U.S.

Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.

USD $18.54 per hour.

Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand‑by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
• comprehensive well‑being programs including medical, dental and vision benefits
• Generous 401(k) match program
• Quarterly and annual bonus plans
• Generous holiday and paid time off

For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.

Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.

It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.

We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.

We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974. All applicants and employees…