Office Specialist

Initial Posting Date: 01/07/2026

Final date to receive applications: 01/14/2026

Agency: Department of Human Services

Salary Range: $3,429 - $4,622

Position Type: Employee

Position Title: Office Specialist 2

Note:
This position will receive a 2.5% Cost-of-Living Adjustment (COLA), which is not reflected in the salary listed in this posting. The increase will be effective February 1, 2026, and will be reflected in paychecks beginning March 1, 2026.

Equity Statement: The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits!

Seeking a fulfilling administrative position that allows you to make a difference? Step into the role of Office Specialist 2 at our Child Welfare agency, where your commitment to excellence will directly enhance the well-being of our community!

We are currently seeking an Office Specialist 2 to join our Child Welfare team based in our Midtown Portland office on NE Davis Street assisting Oregonians in-person
.

As an Office Specialist 2, you will:

• Provide administrative and records support by managing front lobby operations, answering phone calls, responding to inquiries, and clearly communicating agency rules and policies.
• Issue and track vouchers, transportation passes, and parent mileage reimbursements, accurately logging all transactions in TRACS and OR-Kids systems.
• Support protective services staff by entering case data and documentation into the OR-Kids database.
• Request and gather relevant records, including police reports, out-of-state histories, court documents, and physical or mental health records, as needed.
• Coordinate the scheduling and rescheduling of client visits for the branch office, ensuring accuracy and timeliness.
• Assist with researching and verifying parent information, and handle related calls, mail, and documentation.

• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR
• An associate degree in any field; OR
• An equivalent combination of education and experience.

We are looking for candidates with:

• Experience managing multiple priorities in a fast-paced work environment.
• Demonstrated organizational skills with a higher level of attention to detail.
• Demonstrated experience to work independently with self-motivation, while also contributing effectively as part of a team.
• Demonstrated experience in adjusting communication styles to engage diverse audiences and clearly explain complex rules, regulations, and procedures.
• Demonstrated proficiency in using computer systems and Microsoft Office applications, including Word, Outlook, and Excel.
• Experience performing accurate and efficient data entry.

• Position works in the office daily assisting Oregonians.
• Work Locations:
  Offices and community sites.
• Travel:
  Occasional travel for meetings, trainings, and other case related activities. This includes required occasional overnight travel.
• Hours:
  
  Regular work week with fluctuating hours; occasional overtime may be needed, including evenings and weekends.
• Physical Requirements:
  
  Frequent physical activity, including lifting up to 50 pounds and assisting children with car seats.
• This role involves handling sensitive topics related to trauma, abuse, and crises, requiring a trauma-informed approach that is essential to ensure a safe environment.
• You may interact with individuals who have experienced trauma and may have difficulty managing their emotions.
• Be prepared for stressful situations that require quick decision-making to ensure safety for yourself and others.

Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

• Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range.
  
  Note:
  
  Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency.
  Unauthorized use of outside resources during the hiring process will result in disqualification.
• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the…