Customer Service Representative

Customer Service Representative – QC Holdings Inc.

Lend Nation is looking for an energetic, positive Full Time Customer Service Representative to join our team!

Location:

Store 4622, 449 N Broadway, Portland, TN 37048.

• Complete cash transactions for customers.
• Initiate customer loans.
• Contact customers about past‑due payments.
• Work rotating shifts and some Saturdays;
  Sundays off.

• Excellent customer service skills.
• Cash handling experience.
• Ability to operate computers and standard office equipment (preferred).
• Safe, secure, reliable transportation, a valid driver’s license and auto insurance.
• Ability to work with minimal supervision.
• Reliable attendance is an essential requirement.
• Must be at least 18 years of age.
• Must provide proof of eligibility to legally work in the United States.

• Monthly bonus program.
• Steady hours, paid time off, paid holidays.
• 401(k).
• Dental insurance.
• Employee assistance program.
• Health insurance.
• Health savings account.
• Life insurance.
• Paid time off.
• Referral program.
• Vision insurance.
• Benefits are available to full‑time employees; eligibility varies with length of employment.

QCHI (Lend Nation) is a leading customer‑focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30 years of experience, QCHI has grown to become a trusted leader in the alternative financial services marketplace, primarily providing credit options for consumers under‑served by traditional banks. QCHI also offers small‑business services. Operating in the specialty finance industry, QCHI serves approximately 230 branches nationwide and online under the brands Lend Nation and 310‑Loan in Canada.

QCHI’s products and services are designed to give customers fast, hassle‑free access to short‑term loans, check cashing, bill pay, and other services. As the specialty finance loan market evolves, QCHI continues to innovate with technology and product development to better meet customer needs. The company’s headquarters are in Lenexa, Kansas, with about 700 employees across the United States.

QCHI / Lend Nation is an Equal Opportunity Employer.

• Seniority level:
  Entry Level
• Employment type:
  
  Full‑time
• Job function:
  Customer Service
• Industry: Consumer Services