Customer Experience Insights Leader
Listed on 2026-10-12
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Customer Service/HelpDesk
Customer Success Management, Customer Service Rep
Unum is seeking a Customer Experience Manager to lead CX measurement, research, and insights, partnering with leaders to improve customer experiences and guide product strategies. You will design studies, analyze data, and translate results into actionable recommendations across channels and touchpoints.
The role requires strong CX metrics knowledge, ownership of feedback programs, and the ability to communicate findings to senior leaders while driving enterprise improvements in a dynamic
Join us at Unum Ireland as our next Customer Experience Insights Leader in Portland, TN, United States.
Step into the Customer Experience Insights Leader role at Unum Ireland in Portland, TN, United States and grow with us.
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