T Mobile Authorized Retailer Sales Associate

Job Title

T Mobile Authorized Retailer Sales Associate at GP Mobile

• Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Retail Sales Representatives (RSR) work as a member of a Retail Team of Experts to bring the T‑Mobile brand to life. They’re brand ambassadors who build energy and excitement around our products and services, thrive in a fast‑paced environment, and continually build expertise in uncovering customer needs. This role is a learning role where new associates work with their team and proactively build skills and proficiencies, with all new employee training required.

• Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in‑store.
• Explore individual needs and provide hands‑on demonstrations of the latest technology in‑store.
• Side‑by‑side selling to find personalized solutions beyond the bare‑bones device and service plan, including accessories and IoT devices.
• Approach service and sales needs with composure, integrity, and compassion.
• Consistently use digital tools to demonstrate coverage and plan benefits and to complete training on the T‑Mobile in‑store experience.
• Seek information between customers, learn about innovations in wireless and technology.
• Collectively own the customer experience, resolve issues and create a seamless environment.
• Identify and hand off small business leads and support team initiatives.

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
• Competitive drive and proven ability to succeed in a fast‑paced sales environment.
• Willingness to work alongside peers and store leaders, learning and sharing ideas while serving customers and providing resolutions to issues.
• Effective at balancing customer needs and performance goals.
• 6 months of customer service and/or sales experience, retail environment preferred.

• Competitive base pay plus commission.
• Benefits for part‑time and full‑time associates.
• 401(k) plan.
• Medical, dental and vision benefits.
• Generous paid time‑off programs.
• Phone service discounts.
• Serious growth potential for your career!

• At least 18 years of age.
• Legally authorized to work in the United States.
• High School Diploma or GED.
• Bilingual candidates encouraged to apply.

We are an equal opportunity employer and welcome everyone to our team. At Luna Wireless, A T‑Mobile Premium Retailer, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non‑binary people, and parents to apply.

Entry level

Part‑time

Sales and Business Development

Wireless Services