Member Services Team Member

Full Time Portsmouth, NH, Portsmouth, NH, US

Salary Range: $52,500.00 To $52,500.00 Annually

Barton & Gray Mariners Club is looking to add another dynamic individual to join our Member Services team to assist our Club Members with yacht reservations, curated outing experiences, and high-touch customer service. This position is based in our of Portsmouth, NH officeand is not a remote position.

• Member communications via phone, text, and email
• Scheduling Member outings via proprietary Club software
• Planning for and ensuring a pleasant, fun experience
• Organization of catering orders with preferred vendors
• Making restaurant and dock reservations and handling other member requests
• Harbor destination research and updating databases
• General administrative duties as necessary
• Other duties as assigned by management.

• Ability to multitask
• Detail oriented
• Excellent organizational skills
• Excellent communication and writing skills
• Ability to work independently and within team environment
• Excellent computer skills and effective use of CRM tools

• College degree or related experience
• Hospitality experience a plus
• Competence in Macintosh applications or willingness to learn