Management Analyst II - Portsmouth, NH

QSI is seeking a Management Analyst II to provide assistance to our government client located in Portsmouth, NH. The candidate will primarily work at the National Visa Center (NVC) and/or the Kentucky Consular Center (KCC), but may also be assigned to other VO offices. A government manager will provide daily supervision and guidance.

Note:
This position will be available after 30-Jan-2026.

Location

Portsmouth, NH

Level/Salary Range

$85K

HR Contact

Subrina Miles

Job Category

Non-Exempt

Security Clearance Required

Position Type

Full-time

Duties/Requirements/Qualifications

• Review required sample of outgoing FOIA responses to ensure proper coordination with appropriate Department of State offices, complying with FOIA regulations and policies, and ensuring full responsiveness to the requests.
• Review and evaluate the prime contractor’s training program for FOIA staff members and provide assessment to USG.
• Identify and document contracting issues and develop contract improvement initiatives.
• Collaborate with the primary contractor and GTMs in the development, implementation and oversight of centralized contract tracking and reporting on all quality assurance activities and findings.
• Assists the government with identifying actual and potential conflicts in contract requirements and provide recommendations for remedy.
• Participate in relevant management meetings and work groups to support objectives
• Facilitates Quarterly Quality Reviews (QQRs) and other formal quality-related reviews.
• Develops and maintains NVC and KCC procedures for quality assurance, inspection throughout the VSS support contract lifecycle.
• Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with programs throughout the VSS support contract lifecycle.
• Coordinates ongoing internal primary contractor contract evaluations.
• Design, evaluate, approve, and recommend FR operator certification to USG based on quality assurance assessments.
• Conducts quality assurance assessments via on site and desk review processes.
• Establishes risk assessment methodologies and oversees the risk assessment process.
• Establishes Technical Monitoring Plans (TMPs), performs monitoring, and tracks the progress of corrections/issue resolution.
• Provides support and technical assistance to the COR, GTMs and other USG staff with the primary contractor related contracting and procurement responsibilities.
• Reports on the primary contractor contract information and contract lifecycle activities.
• Assists with maintenance of contract COR Working files on the NVC and KCC shared network drive and other assigned functions to assist the COR, A/COR and GTMs. Establishes methodologies to track incoming work and throughput and prepares briefing material to show any changes in inputs and outputs.
• Assists with implementation and maintenance of incentive/disincentive program with prime labor contractor.
• Maintain confidentiality of information and insight obtained while performing job duties. Will require signing and adhering to Non-Disclosure Agreement throughout the VSS support contract lifecycle.
• Other duties as assigned.

Physical Requirements:

• Working at a computer for up to 8 hours per day
  • Rationale:
    Most work is conducted within the MAII’s cubicle, where they’re expected to be able to operate a computer for up to 8 hours per day.
• Ability to take handwritten notes
  • Rationale:
    We do not have access to tablets or laptops and must often rely on handwritten notes to document meetings and action items
• Sitting in place for up to 2 hours
  • Rationale:
    We have sit-stand desks, but during meetings we may not have an opportunity to stand
• Ability to lift up to 20pounds.
  • Rationale:
    Some case file buckets can get this heavy

• Bachelor’s Degree (advanced degree preferred), and/or;
• Three (3) years of experience monitoring federal government contracts or direct knowledge and understanding of consular contracts, regulations
• Three (3) years of written and oral communications in an office environment related to visa work, including;
• Three (3) years of policy development, international relations, intelligence community, legal, and/or foreign service,;
• Proficient utilizing a variety of office software, specifically: MS Word, MS Power Point, MS SharePoint, MS Excel, and MS Outlook