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Guest Experience Agent
Job in
Portsmouth, Rockingham County, New Hampshire, 00215, USA
Listed on 2026-01-01
Listing for:
The Hotel Portsmouth
Full Time
position Listed on 2026-01-01
Job specializations:
-
Hospitality / Hotel / Catering
Hospitality & Tourism, Event Manager / Planner
Job Description & How to Apply Below
We’re looking for a positive and professional guest experience agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome all guests, delight their stay experience, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction.
If this sounds like you, apply today! We look forward to hearing from you.
- Exhibits working knowledge of Microsoft Office and reservation management systems
- Has experience answering telephone calls and troubleshooting stressful situations
- High school graduate, GED recipient, or equivalent
- Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
- 1+ year of hotel industry experience or related job preferred
$16 - $18 hourly
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