IT Field Support Technician_Portsmouth

Job Title

IT Field Support Technician – Portsmouth at Gr8ttek

Gr8ttek is seeking a Field Specialist to join its Infrastructure Delivery team, reporting to the Territory Supervisor. The role focuses on hardware break‑fix services and solutions across client products, requiring basic to moderately complex troubleshooting and repair skills.

• Communicating clearly in written and verbal form
• Accepting and delivering all service calls assigned
• Completing all administrative tasks associated with each call モ
• Responsible for control and return of assets and inventory
• Providing customer break‑fix support for designated equipment
• Possessing excellent customer service skills
• Other duties may be assigned to meet business needs
• May provide functional guidance to colleagues

• $40 per call / $5 per call per diem
• Dell/Lenovo certification training

• Technical school certification or equivalent and 1–2 years of relevant experience
• Ability to drive to client locations and hold a valid driver’s license
• Ability to lift or move computer equipment up to 50 lbs
• Reliable transportation with valid registration and adequate insurance; additional requirements may exist if employment is offered
• Must own a basic repair tool kit

• Entry level

• Full-time

• Information Technology

• Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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