Strategic Account Manager

Overview

WIN Waste Innovations is looking for a Strategic Account Manager. The position manages a nationwide book of business, fostering relationships with new and existing accounts, delivering innovative solutions and service enhancements.

• Maintains positive client relationships, manages pricing, service changes, contract renewals and negotiations to deliver value and profitability.
• Communicates and exchanges account information across WIN Waste Innovations entities.
• Acts as primary point of contact, collaborating with client services to resolve inquiries and achieve satisfaction goals.
• Develops and executes strategic plans and implements new solutions that maximize customer and company value.
• Identifies cross‑selling opportunities and implements continuous improvements to customer programs.
• Conducts business reviews to provide insights and track improvements, creating new value‑added programs.
• Cultivates a pipeline of new business opportunities contributing to long‑term growth.
• Analyzes account activities within the CRM, recommending data‑driven decisions.
• Fosters company‑wide collaborative relationships to deliver comprehensive services.
• Communicates monthly P&L impacts per customer according to budgeting and forecasting.
• Participates in training and learning to expand product, sales and service knowledge.
• Maintains a positive work environment and effective communication with all stakeholders.

The candidate must hold a bachelor's degree or equivalent and have at least 3 years of experience selling complex accounts with a history of success in collaborative environments. Sales certifications and experience in the environmental/sustainability industry are preferred.

• Strong interpersonal, selling, and negotiation skills.
• Excellent verbal, written, analytical and presentation skills.
• Proven track record of sales success ensuring qualification, development, and management of business opportunities.
• Proficiency in Microsoft Office.

• Ability to market to large accounts.
• Excellent written and oral communication and problem‑solving skills.
• Organizational, administrative, telephone and follow‑up skills.
• Demonstrated leadership and teamwork.
• Proficient in Word, Excel, PowerPoint and WTI information systems (e.g., Salesforce, TRUX, Pricing Tools).

• Industry‑leading benefits.
• Multiple and flexible medical plans.
• Outstanding PTO program.
• Floating holidays.
• Strong 401(k) program with company match.
• Tuition reimbursement plan.
• College loan and scholarship programs for dependents.
• Parental leave program.
• Inclusive culture.
• Employee engagement events.
• Employee resource groups.

WIN Waste Innovations is a waste management company committed to delivering essential solutions to customers and communities. With 2,300 employees, we operate 50 strategically located facilities and manage over 11 million tons of waste annually, converting 6.7 million tons into clean, renewable energy and recycling more than 234 000 tons of plastic, paper, and metals.

Employment is full‑time, mid‑senior level. Equivalent compensation includes competitive medical, dental, vision, life insurance, short‑term disability, 401(k) match, paid vacation, holidays, and personal days. Benefits may vary by site. Equal Opportunity Employer – Minorities/Women/Protected Veterans/Disabled.