Medical Assistant

Eventus Whole Health delivers an integrated model that provides holistic care for medically vulnerable adults, achieving extraordinary outcomes for those we serve. We do this through a value-driven framework of excellence, integrity, person-centeredness, stewardship, and teamwork. This care is provided to adults residing in skilled nursing, assisted living facilities, and private residences through a network of healthcare providers including physicians, nurse practitioners, physician assistants, psychologists, licensed clinical social workers, and support staff.

The Medical Assistant is responsible for enhancing the performance of the clinical care team by supporting and facilitating clinical services with their assigned providers. The Medical Assistant is required to work in the field with the assigned provider as directed by the Lead Medical Assistant or MA Manager/Supervisor.Travel to facilities up to 60 miles from your home may be required.This position typically operates Monday through Friday during the dayshift.

* Mileage reimbursement plan is offered.

• Ensure that the clinical provider in the assigned building is able to focus on patient care for the day.
• Ensure that each patient is seen as medically necessary per clinical protocol.
• Serve as a “buffer” between provider and families/staff to facilitate proper patient management.
• Document appropriate encounters and time for CCM and BHI services.
• If scheduling is assigned: update scheduling rosters daily for accuracy and send schedules promptly.
• Assist with any day-of changes to scheduled visits due to acute needs, hospitalizations, admissions, or discharges.
• Prepare clinical documentation for assigned providers daily.
• Complete basic opening of encounter notes as per discipline protocol.
• Perform medication reconciliation on all scheduled patients at each encounter.
• Enter appropriate facility chart data for all scheduled patients into patient encounter notes and assign to provider.
• Enter lab and diagnostic study results into patient encounters and assign to providers as per guidelines.
• Assist with collection and sorting of clinical paperwork needed for clinician review, ensuring completion each day.
• Host telehealth sessions for providers as assigned, including routine and acute visits.

• When scheduling is part of your role: share patient schedules with key facility staff as needed.
• Assist with triage needs as directed by the assigned provider, whether they are in or out of the building.
• Assist with triage documentation as needed.
• Ensure all necessary paperwork is routed appropriately for the facility, Eventus providers, offices, or families.
• Assist with obtaining consents for services as needed.
• Attend stand-up meetings to report facility needs to Eventus providers and vice versa, if permitted.
• Assist with discharge planning of clinical services as needed.
• Check in and out daily with facility staff regarding patient status and visits.
• Maintain patient confidentiality at all times.
• Document encounters and time for CCM and BHI services.
• Check communication channels multiple times daily to meet patient needs.
• Inform patients and families of recent visits, new orders, and defer to providers when needed.
• Communicate transitions of care to the CCM team to improve patient care and education.

• Adhere to Eventus Whole Health standards, policies, procedures, and employee handbook, including HIPAA rules and regulations.
• Follow the dress code policy: clean, wrinkle-free, matching scrubs, closed-toed footwear, and name badge.
• Report to your Lead Medical Assistant for additional assignments if work is completed early.
• Seek further training if unsure how to proceed with any task.

High School Diploma or equivalent

Valid driver’s license and reliable transportation

Expected travel up to 1 hour from home

Typing speed of 45 WPM or greater

Medical scribing experience preferred

Our full-time positions include:

• Part of a growing, emerging culture
• Paid time off benefits
• Holidays and floating holidays
• Short- and long-term disability options
• Employer contribution to 401(k) retirement plan after 6 months

Founded in 2014, Eventus Whole Health provides physician-led healthcare services for residents of skilled nursing and assisted living facilities. Our team of highly-trained professionals offers comprehensive, evidence-based, interdisciplinary care with seamless integration of various specialties. Our approach empowers facilities to achieve their goals and ensures better patient outcomes. For more information, visit