Pharmacy Manager

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient and more compassionate.

We do it all with heart, each and every day.

The Pharmacy Manager is a critical role that cultivates a culture of excellence in their pharmacy by acting as a role model, demonstrating genuine care, and setting the bar for their pharmacy team. They lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and addressing performance opportunities. The Pharmacy Manager supports novel program awareness, onboard new hires, recognizes colleagues for their success, and consistently exhibits best practices when working the bench—including quarterbacking the team, providing patients with meaningful counseling, and abiding by all legal and regulatory guidelines.

• Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices.
• Overseeing the pharmacy team during bench shifts, strengthening performance measures through effective coaching and consistent follow‑up.
• Supporting safe and accurate prescription fulfillment by directing the team to follow pharmacy workflow procedures and safety guardrails at every workstation.
• Contributing to positive patient experiences by demonstrating empathy and genuine care, collaborating with the patient’s healthcare team, and proactively resolving insurance or medication issues.
• Proactively offering and delivering immunizations, and supporting Pharmacy Technicians to learn immunization.
• Managing pharmacy inventory, protecting cold‑chain products, and coaching the team on inventory best practices.
• Conducting onboarding for new Technician and Pharmacist trainees, ensuring timely completion of required training and/or licensure.
• Ensuring pharmacy operations comply with state Board of Pharmacy regulations; escalating concerns to the Rx DL as needed.
• Partnering with the Store Manager to maintain a healthy talent pipeline of cross‑trained colleagues and ensure all required training for licensure is completed on time.
• Overseeing Staff Pharmacists and District Support Pharmacists, managing performance through observation, feedback, and validation, and delivering annual performance reviews.
• Remaining flexible for scheduling and business needs while fostering a safe, inclusive, and engaging team dynamic; overseeing the pharmacy schedule.
• Reviewing business reporting for operational insights and developing action plans to close gaps in workflow, service, patient care, and compliance.
• Establishing a culture of safety, empowerment, and inclusion, building psychological safety and encouraging feedback.
• Maintaining clinical and technical skills through required trainings and CMEs, and seeking opportunities to expand knowledge.
• Supporting access to care through pharmacist‑delivered clinical care such as testing and prescribing services where permissible, and empowering the team to provide holistic care.
• Complying with all relevant federal, state, and professional regulations, ethical principles, and CVS Health policies to support patient safety and a safe workplace.

• Active Pharmacist License in the state where the Store is located.
• Active National Provider Identifier (NPI).
• Not on the DEA Excluded Parties list.
• 1–2 years of experience as a Pharmacist.

• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within designated timeframe.
• Attention and Focus
  • Ability to concentrate on a task over a period of time.
  • Ability to pivot quickly from one task to another to meet patient and business needs.
  • Ability to confirm prescription information and label…