Receptionist, Administrative​/Clerical

Receptionist

H&R Block

At H&R Block, we believe in the power of people helping people. Our purpose is to inspire confidence in clients, associates, and communities.

You will focus on delivering excellent client service, answering phones, greeting clients, and matching clients with the appropriate tax professional.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all client needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

• High school diploma or equivalent.
• Ability to work flexible schedule and/or in multiple locations.
• Sales/marketing experience.
• Experience working in a fast‑paced environment.
• Previous experience in a customer service environment.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficient with the ability to use Microsoft Office.

We offer a comprehensive benefits package including health, wellness, and financial benefits.

• Employee Assistance Program.
• Wellbeing program.
• Discounts on everyday items and services.
• Medical coverage, 401(k), and Employee Stock Purchase Plan.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

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