Microsoft Business Systems & CRM Manager

Portsmouth, RI

Our client is an established, highly respected speciality construction organisation seeking an accomplished Microsoft Business Systems & AI Automation Manager to lead the development and integration of its business technology infrastructure. Our client is entering an exciting growth phase and investing in sophisticated technology solutions to improve operational efficiency, strengthen business intelligence, and support long-term scalability.

We are seeking an educated, technically proficient professional with extensive hands-on experience implementing and optimising the Microsoft 365 ecosystem. The ideal candidate has a strong foundation in computer science, information systems, or a related technical discipline, and can translate business objectives into integrated technology solutions.

• Microsoft 365:
  Architect, administer, and optimize Microsoft 365, including SharePoint, Teams, One Drive, and system governance.
• Workflow Automation:
  Design and implement workflow automation using Microsoft Power Automate and Power Platform.
• CRM Integration:
  Integrate CRM platforms with Microsoft applications and enterprise business processes.
• AI Solutions:
  Implement Microsoft Copilot and AI-enabled solutions to improve productivity and operational performance.
• Power BI:
  Develop Power BI dashboards, management reporting, and data-driven business intelligence.
• Leadership Partnership:
  Partner with executive leadership to evaluate business processes and implement scalable technology solutions.
• Documentation & Standards:
  Establish system documentation, security protocols, and organisational technology standards.

Education:

Bachelor's degree in Computer …