Facilities Coordinator

Ensure calls through switchboard are managed with a welcoming, courteous and professional manner, seeking to anticipate their needs where possible.

* Record all switchboard data for the purpose of interrogation of patterns etc.

* Liaise with Landlord post room, to ensure all inward deliveries are received and distributed in a timely fashion.

* Sort & deliver all incoming (internal and external) post to individual desks.

* Record courier and postal servicing cost, split by cost centres

* To log all outgoing goods and incoming goods for tracking purposes. To support with courier requests and invoice queries.

* Liaise with Landlord to ensure overall service to users in the building is maintained.

* Liaise with site contact/client on a regular basis, reporting any issues and concerns in a timely manner to management team.

* Maintain security and safety standards as required, ensuring that visitors are escorted and contractors do not have access to areas without the appropriate authorisation or supervision maintained.

* Maintain break out and kitchen areas (including loading and unloading of dishwashers) when janitorial team not available.

* Ensure cleaning washroom and kitchen area consumables are monitored and replenished throughout the day.

* Undertake daily building walkthroughs and support meeting room checks in accordance with local processes. Ensure all walkthroughs are documented and actions highlighted.

* Participate and proactively manage room and event set up requests

* Carry out monthly workplace inspections.

* Ensure signage and notice boards are always kept neat and tidy.

* Undertake weekly cleaning quality checks and highlight any non-compliance to Serviced Office provider. Ensure all quality checks are documented.

* To log all outgoing goods and incoming goods for tracking purposes. To support with courier requests and invoice queries.

* To manage the centralized stationery stores, including printer paper, and to maintain the additional stationery orders & records

* Maintain a safe and tidy workplace.

* In addition to the above-mentioned tasks, other activities and responsibilities may be individually defined.

* Follow all Health & Safety and Environmental requirements that are defined on work instructions or communicated in training.

* Follow required emergency prevention and operational controls.

* Report all accidents, occupational illnesses and emergencies.

* Managing and communicating the PPM schedule

* Access card management and distribution

* Managing staff lockers (access, assignment and faults).

* Be the point of contact for handovers to evening cleaning teams.

* Apply, execute and maintain function related quality issues