Executive Assistant

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Medialab is the UK’s leading independent media agency, and one of the fastest growing in the industry. We’re a media agency that’s made differently: purpose-led, data-driven, founder-run and proudly independent.

Our entrepreneurial spirit means success is rewarded and there are no limits to what you can achieve, which our employees agree with, evidenced by being a Campaign ‘Best Place to work’ for the last 5 years in a row, Campaign's Independent Agency of the Year 2024 and The Sunday Times Best Places to Work 2025. We are IPA Effectiveness accredited, an IPA People-First agency and widely awarded including a double-gold at the 2024 IPA Effectiveness Awards for our work with Laithwaites.

Our independence means we can focus 100% on doing the right thing to secure success for our clients and our brilliant people. We work with a wide variety of clients including Hovis, Sharps Bedrooms, Sun Life, Standard Life, Laithwaites Wine, EMMA Mattresses, Save the Children, Mind, Guide Dogs, Alzheimer’s Society, RNLI and Clearscore.

OUR VALUES

• Commit to Doing the Right Thing (Act with integrity and accountability)
• Help People Flourish (Invest in people)
• Dig Deeper to Understand Better (Data driven curiosity)

OUR COMMITMENT TO YOU

Working at Medialab comes with lots of perks including all the usual things you would expect, such as a competitive salary package, pension, season ticket loans, cycle to work scheme, weekly social events and big summer / end of year parties.

On top of that, we offer extra benefits, which make life at Medialab even more rewarding:

• Time to Unwind – 25 days holiday (+ Christmas holiday closure), birthday & mental health day off, holiday buying scheme, flexi-hours and work abroad scheme.
• Hybrid Working – Balance between home and office. We welcome requests for flexible working arrangements from the commencement of employment.
• Career Growth – A meritocratic approach to progression with quarterly reviews, CPD Platinum accredited training, mentoring and leadership support.
• Health & Wellbeing – Private medical insurance, health cash plan, gym discounts, wellbeing apps Mental Health First Aiders and unlimited free professional counselling.
• Supporting Families – Enhanced parental leave, flexible working and life assurance.
• Giving Back – Paid charity days and sustainability initiatives.
• Perks & Rewards – Retail discounts, long-service trips and an unforgettable team culture.

THE OPPORTUNITY

This is a pivotal, full-time role at the centre of Medialab’s mission to be the UK’s Leading Independent Media Agency. As Executive Assistant to the CEO, and supporting the wider Executive Board, you will play a key role in enabling senior leadership to focus on driving impact, growth and innovation across the business.

You will provide high-quality executive support while serving as a central coordination point for the leadership team. Through proactive diary and meeting management, communication and administrative oversight, you will help maintain the momentum, clarity and collaboration needed to deliver against our strategic goals.

This role also supports shaping our internal culture by coordinating internal communications and key agency events that help foster a connected, informed and motivated team. You will absorb a range of operational and communications tasks currently managed by the Chief of Staff, allowing them to focus more fully on strategic priorities.

A core expectation is that this role embodies an AI-First Mindset, actively leveraging AI tools to enhance productivity, streamline workflows, prepare materials, and optimise executive effectiveness. This is an exciting opportunity for someone who thrives in a fast-paced, people-first environment and is looking to have a direct impact at the highest level of a purpose-driven, values-led agency.

KEY RESPONSIBILITIES

Executive & Board Support

• Proactively manage complex, fast-changing diaries and travel plans for the CEO.
• Prepare and circulate board packs, draft agendas, take accurate minutes and ensure follow-up actions are tracked and delivered.
• Coordinate and attend Executive Team meetings, capturing…