Operations Coordinator

Operations Coordinator Salary: £28,000 - £30,000

Based in Portsmouth

Hybrid role: 3 days in office, 2 at home

A global business consultancy is looking for an Operations Coordinator to join a team based in Portsmouth. This role will involve predominantly providing logistical and administrative support to their programs to ensure clients projects are run smoothly. This is a great opportunity to develop a career in project management.

• Schedule workshops and Virtual Group Coaching sessions
• Coordinate Facilitators and Coaches and maintain relationships with external facilitators
• Upload and monitor new programs via in-house digital systems
• Manage logistics for face-to-face workshops (IT shipping, printed materials, visa processing, hotel bookings)
• Assist finance with invoicing, purchase orders, expense validation, and credit control
• Generate and assist with system and metrics reports
• Support translation request services
• Set up and manage virtual sessions on Zoom and MS Teams
• Provide in-session support (polls, break-out rooms, technical issues, document distribution)
• Support scheduling, training, and analytics for Operators in Europe
• Contribute to post-session debriefs and process improvements for the Digital Operators team
• Provide support via telephone, system, and email helpdesks
• Work in close partnership with the client and internal account teams to put forward recommendations for process improvement
• Maintaining accurate data on the business's ERP system.

• Administrative experience highly desirable, with the ability to juggle workload
• Organised, analytical, and experienced of working on multiple projects simultaneously, with exceptional attention to detail
• Graduate educated is desirable
• Strong communication, both verbally and in writing
• Logical thinker with the ability to prioritise workload and delegate
• Experience using virtual meeting platforms (such as Zoom or Microsoft Teams)
• Experience in using Microsoft Office Suite is required (Outlook, Excel, Word & PowerPoint)

• 25 days holiday plus Bank Holidays + close at Xmas
• Private Medical Insurance
• Gym Allowance
• Cycle to work scheme
• Task Human App (discount on personal training, cooking session, counselling etc)
• Employee Assistance Program
• Pension Contribution 5%
• Life Insurance 4 x salary
• Annual Conference abroad
• Discretionary Bonus (depending on company and individual performance, 600-3000 euros paid yearly must be in the business for 12 months)
• Hybrid working - 3 days in office, 2 at home

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE:

We can only consider applications from candidates who have the right to work in the UK.