Immediate Maintenance Helpdesk Administrator -£32K

The Immediate Maintenance Helpdesk Administrator role, based in Portsmouth, pays up to £32,000 and begins on a three-month contract this Monday. Joining RGB Network's client, you will handle reactive work orders within a busy facilities team. Daily duties involve logging jobs, scheduling engineers, and updating maintenance systems to guarantee task completion. Candidates need prior experience in a maintenance helpdesk, property management, or building services setting.

This full-time position suits someone adept at coordinating subcontractors and prioritising urgent requests. With an immediate start, you will support the smooth operation of property upkeep across the area, ensuring every query is resolved promptly and accurately.

We're recruiting for an experienced Maintenance Helpdesk Administrator to join a busy maintenance and facilities team on a 3-month contract with an immediate start. This role is ideal for candidates with experience working within a maintenance helpdesk, facilities management, property maintenance or building services environment. You'll be responsible for logging reactive maintenance jobs, coordinating engineers, updating maintenance systems and ensuring work orders are completed efficiently.

• Log and allocate reactive maintenance jobs.
• Coordinate engineers and subcontractors to ensure service levels are achieved.
• Update and maintain records using Job Logic or Concerto .
• Raise work orders and monitor jobs through to completion.
• Provide administrative support to the maintenance and facilities team.
• Maintain accurate data, reports and maintenance records.
• Liaise with clients, contractors and engineers regarding ongoing works.
• Ensure all maintenance requests are processed accurately and efficiently.

• Previous experience in a Maintenance Helpdesk, Facilities Administrator, Maintenance Administrator, Maintenance Coordinator or Maintenance Controller role.
• Experience using Job Logic or Concerto is essential.
• Strong administration and data entry skills.
• Excellent organisational and communication skills.
• Ability to prioritise workloads in a fast-paced environment.
• Good working knowledge of Microsoft Office.

• Salary up to £32,000 .
• Immediate start.
• 3-month contract.
• Office-based role in the Portsmouth area.
• Friendly and supportive team environment.

Please note:

To protect our client's confidentiality, full company details and the exact office location will be shared with shortlisted applicants.