Membership Administrator

Location: Hilsea

Prospectus are delighted to be supporting our client in their search for a Membership Administrator . Are you a highly organised administrator who enjoys building relationships, providing exceptional service, and being at the heart of a thriving membership organisation? The charity, Britain's oldest military organisation, is seeking a Membership Administrator to join its welcoming Court & Membership team. Combining a rich heritage with an active and engaged membership community, the organisation offers a unique working environment unlike any other organisation in London.

As the primary point of contact for members, you will play a pivotal role in delivering an outstanding membership experience. From managing member enquiries, subscriptions and renewals, to supporting governance meetings, coordinating membership events and overseeing onsite accommodation administration, this is a varied and highly visible position requiring professionalism, attention to detail and excellent interpersonal skills. Working closely with colleagues across the organisation, you will support a membership of over 2,500 individuals, helping to ensure that every interaction reflects the high standards and traditions of the Company.

We are looking for someone who:
Has strong administration and organisational experience. Enjoys working with people and building positive relationships. Delivers excellent customer service with confidence, warmth and professionalism. Has experience managing databases, records or CRM systems. Can provide administrative support to committees, including preparing papers and taking minutes. Is comfortable managing multiple priorities while maintaining a high level of accuracy. Appreciates the importance of tradition, etiquette and professionalism within a prestigious historic organisation.

In return, you'll receive:
Salary of £40,000 to £42,000 per annum Generous 10% employer pension contribution Free lunch provided onsite Free access to onsite gym and swimming facilities (subject to eligibility) 25 days annual leave plus bank holidays Life assurance and critical illness cover Employee wellbeing support The opportunity to work within one of London's most distinctive membership organisations This role requires a minimum of three days per week onsite , together with flexibility to attend occasional evening events and ceremonial occasions throughout the year.

If you are a personable, proactive administrator who thrives on supporting people and enjoys working in a unique and prestigious environment, we would love to hear from you. Due to the urgency of this vacancy we will be reviewing applications on a rolling basis and reserve the right to close our adverts early if required. As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community.

Prospectus invest in your journey as a candidate and are committed to supporting you in your application.