Customer Support Executive

Amour Recruitment is pleased to be recruiting for multiple Customer Support Executives, on behalf of our client based in Portsmouth.

In this exciting position, you'll support a busy nationwide organisation, providing ongoing support for client queries, updating records and organising remedial works.

Support will be provided through a range of medias, including over the phone, via email and live web-chat.

If you love helping people, thrive in a fast-paced environment, and enjoy delivering exceptional service — this could be the perfect short-term opportunity for you!

What you’ll be doing :

* Be the first point of contact for customers via phone, email, and web chat

* Handle enquiries efficiently and resolve any issues with professionalism and care

* Keep customer records accurate and up to date using the in-house CRM

* Support general administration and communication within the team

What we’re looking for:

* Previous customer service or call centre experience (essential)

* A positive attitude and a passion for problem-solving

* Great communication skills and attention to detail

* You must hold a British Passport, or hold British Citizenship, due to security checks.

Hours:

Rotating Shift Pattern Monday to Friday (8:30-17:00, 9:00-17:30, 9:30, 18:00)

Salary: £26,500 (With a great benefits package!)

If you're experienced in customer support, we would love to hear from you, please click to apply or reach out to the Amour Recruitment Team for more information.

Looking for Temporary or Contract options? We have those too! Ask the team for further details