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Customer Experience Officer — Hybrid & Digital
Job in
Portsmouth, Hampshire County, PO5, England, UK
Listed on 2026-03-03
Listing for:
Portsmouth City Council
Full Time
position Listed on 2026-03-03
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A local government authority in Portsmouth is seeking a Customer Services Officer to enhance resident and visitor experiences. This role involves managing enquiries through various channels including telephone, email, and in-person, while resolving customer issues. Candidates should be passionate about service excellence and possess strong communication skills. Training is provided, and a hybrid working model is available post-probation. Join to make a difference in the community.
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