Customer Service Advisor

We are looking for a Customer Service Advisor to join our friendly, hardworking team at Sovereign Harbour.

You will play a vital part in how we are viewed by berth holders and visitors to our site and this is a great opportunity fora customer focused individual, with a flexible work ethic, to join a fast-paced team in a great location.

Candidates must be able to demonstrate:

• Ability to understand and deliver excellent customer service
• A good understanding of enquiry and sales handling
• Ability to learn and use computer software systems
• A "can do” attitude and flexible approach to teamwork

This role will be primarily office based but will also include some outdoor working and the rota will provide for working weekends and bank holidays. Experience of boating would be advantageous, but not essential. In all cases, we will support you to grow your skills and assist you to reach your potential.

Premier Marinas offers a competitive salary and pension, access to an online GP, Private Medical Cover, free onsite parking, uniform provided, annual leave incl. additional birthday leave and other benefits, alongside training and development opportunities delivered through our dedicated online academy.

If you’re excited about this role but your past experience doesn’t align perfectly, we encourage you to still apply. Full training can be provided, and you may be just the right candidate for this or for any other roles we have – apply today!

We believe that diversity makes us stronger. We will treat all applicants equally and with respect irrespective of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Please send your application to Tracey Jefkins, Head of HR, including:

• Your CV
• A covering letter explaining why you’re applying and your salary expectations

Proof of eligibility to work in the UK will be required at the start of your contract. Our Applicant Privacy Notice is available on our website.

Final date to receive applications:
Monday 23rd March 2026
(we reserve the right to appoint before the closing date). Successful applicants will be invited to interview.

Address Marina Office, North Lock Side, Midway Quay, Pacific Dr, Eastbourne BN23 5BJ