Customer Service & Outcomes Advisor
Job in
Portsmouth, Hampshire County, PO5, England, UK
Listed on 2026-06-10
Listing for:
KINTO UK Limited
Full Time
position Listed on 2026-06-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support, Bilingual
Job Description & How to Apply Below
KINTO UK are looking for a customer focused individual to join our Customer Outcomes department.
About the ‘Customer Outcomes Department’:
The Credit Control Department helps manage the money that people and businesses owe to a company. They help customers pay their bills on time and work with those who might be having trouble paying. This helps keep the company's cash flow steady, so it can continue to operate smoothly and grow whilst ensuring good customer outcomes.
Please be advised that this position is initially a three month temporary requirement.
Duties will include:
- Monitor and Manage department inbox: responding to incoming communications and fielding to correct team members
- Communicate with Customers:
Answering incoming calls and making outbound calls to customers - Record Keeping:
Maintaining accurate and up-to-date records of all interactions with customers, payment statuses, and collection efforts. - Resolve Disputes:
Quickly and efficiently addressing any billing disputes or discrepancies to ensure they are resolved fairly and in a timely manner. - A confident communicator - happy to be on the telephone
- Written grammar
- Excellent attention to detail
- Able to follow processes
- IT proficient and confident to learn new systems
- A proven background in customer services and / or collections
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×