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Bilingual

Field Welfare Advocate - Debt Support & Solutions

Job in Portsmouth, Hampshire County, PO5, England, UK
Listing for: Octopus Energy Group
Full Time position
Listed on 2026-06-21
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
Salary/Wage Range or Industry Benchmark: 40000 GBP Yearly GBP 40000.00 YEAR
Job Description & How to Apply Below
Octopus Energy Group is seeking compassionate individuals for a customer service role focused on welfare visits. You'll engage directly with customers facing debt, helping them establish manageable repayment plans while following safety protocols. Ideal candidates will have experience in customer service or supporting vulnerable populations, possess a valid UK driving license, and demonstrate high levels of empathy and resilience. The role offers competitive compensation and requires personal vehicle use for travel within Portsmouth and surrounding areas.
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