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Digital CX Manager: AI‑Driven Customer Journeys
Job in
Portsmouth, Hampshire County, PO5, England, UK
Listed on 2026-07-06
Listing for:
Orbit Mobile Travel eSIM
Full Time
position Listed on 2026-07-06
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Orbit Mobile is looking for a Digital Customer Experience Manager to enhance the customer journey across various platforms. This role focuses on using AI and data to reduce customer support needs and improve customer satisfaction.
The successful candidate will manage the digital journey, identify areas for improvement, and work closely with product and technology teams to implement changes. This is an exciting opportunity for someone passionate about customer experience in the travel industry.
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