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Customer Complaints Specialist — Hybrid, Empathetic Problem Solver
Job in
Portsmouth, Hampshire County, PO5, England, UK
Listed on 2026-07-06
Listing for:
Sovereign Network Group
Full Time
position Listed on 2026-07-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Sovereign Network Group in Basingstoke seeks a Customer Complaints Specialist T2 for a hybrid role focusing on resolving customer complaints effectively. This position involves regular communication with customers, collaboration with colleagues, and managing a varied caseload.
Ideal candidates will have excellent communication skills, previous experience in complaint resolution, and proficiency in Microsoft applications. Benefits include generous holiday, pension scheme, and additional wellbeing days.
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