Senior Customer Complaints Specialist

Job Search Place Limited seeks an experienced Senior Customer Complaints Coordinator to handle complex customer issues efficiently. You will manage a busy caseload of customer enquiries, ensuring fair and timely resolutions while meeting strict service level agreements.

The ideal candidate will have solid experience in managing complaints, excellent problem-solving skills, and the ability to work independently while contributing to the team. This role requires a keen attention to detail and the capability to manage multiple priorities under pressure.