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Helpdesk Team Leader Service Delivery

Job in Portsmouth, Hampshire County, PO5, England, UK
Listing for: KBS Maritime
Part Time position
Listed on 2026-07-18
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 30000 - 34000 GBP Yearly GBP 30000.00 34000.00 YEAR
Job Description & How to Apply Below
Position: Helpdesk Team Leader: Flexible Hours & Service Delivery

KBS Maritime is seeking a proactive Deputy Helpdesk Manager for its Portsmouth‑based service delivery team. You will support the day‑to‑day Helpdesk operations, deputise for the Helpdesk Manager, and help develop the team while ensuring high customer service levels.

Key duties include prioritising work, managing CAFM workflows, producing performance reports, and supporting training to maintain quality standards. A 37‑hour week with some flexibility is required.

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