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Station Operations & Customer Service Lead
Job in
Portsmouth, Hampshire County, PO5, England, UK
Listed on 2026-08-31
Listing for:
South Western Railway
Full Time
position Listed on 2026-08-31
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management -
Management
Job Description & How to Apply Below
South Western Railway in Portsmouth is seeking a Customer Service Supervisor to lead the station team and ensure high standards of service delivery. You will oversee day-to-day operations, deputise for the Customer Service management team, and drive continuous improvement in customer experience.
You will manage train running performance, monitor staffing, maintain safety, and provide coaching and training for staff.
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