Student Data Officer

Job Title:

Student Data Officer

Highbury Campus

Actual, £15,961.09 - £17,486.60, Full Time Equivalent £25,035.44 - £27,428.25 per annum

25 Hours per week, 41 Weeks per year (Term Time only), Part-Time, Permanent

At City of Portsmouth College, we aspire to be the employer of choice in the Portsmouth area, with a progressive, supportive, and rewarding workplace culture and one that offers competitive benefits for its staff. By joining us, you will personally be part of the change we are driving and will play a pivotal role in supporting the growth and development of our brilliant students, turning them into future leaders and innovators.

Everyone at the College is part of the bigger picture and together, each role makes an impact and in turn a difference to our students learning journey. We have an unrivalled curriculum of courses on offer for students of all ages and stages covering A-levels, Apprenticeships, Vocational & Technical courses. We also offer Higher Education, Online learning and Community courses that appeal to the needs of the local community.

We aspire to become the employer of choice in the Portsmouth area, promoting a progressive, supportive and rewarding workplace culture. Here at COPC, we offer ongoing support, professional development/training and guidance alongside competitive benefits to all staff. By joining us you can be a part of the journey to shape the next generations educational journey and you will play a pivotal role in supporting the growth and development of our brilliant students, turning them into future leaders and innovators.

• Annual Leave:
  You will be paid up to 8.2 weeks per full year in recognition of annual leave, which is paid inclusive of your annual salary. The 8.2 weeks includes the closure for winter shutdown period in line with Hampshire County Council school holidays & statutory bank holidays
• Pension:
  Generous Local Government pension. Further information can be found at
• Learning & Development:
  Programmes by The Community Adult Education Department
• Staff Development:
  Access to the College staff development programmes and CPD
• Onsite Discounts:
  City of Portsmouth College Hair Salon & 50% off at the City of Portsmouth College Sports Centre
• Online Discounts:
  Unidays, Student Beans, and Totum with a City of Portsmouth College email address
• Parking:
  Free car parking across all campus sites (apart from Arundel)
• Blue Light Card: providing several discounts for clothing, electrical goods, food and days out, even concert tickets!

We are seeking to appoint a Student Data Officer to join the team! You will be working within the Business Intelligence/MIS team;
The purpose of the role is to ensure all student data is accurate and able to be supplied (where appropriate) to internal and external people/agencies in order to enable the College to meet the objectives.

• To ensure student enrolments, withdrawals, transfers, attendance and achievements are accurately recorded into the College MIS (EBS/Unit-e).
• To process enrolments, and appropriate fee payments, ensuring receipts are issued and the appropriate records kept according to College Policy.
• To ensure that queries arising from data issues (including attendance related) are referred, tracked, monitored and resolved through the appropriate processes and systems.
• To ensure the completeness and accuracy of College data on EBS and in the short-term Unit-e.
• Attend College events such as Open Evenings and enrolment events.
• Undertake additional hours as and when required for which time off in lieu will be available.
• This is particularly for enrolment events which sometimes take place in the evenings. September and October are busy periods for this role where extra hours will be required.

• Excellent communication skills both verbal and written
• Strong interpersonal skills, maintaining an approachable demeanour to aid a positive first impression and rapport building
• Customer focused mindset with a commitment to providing exceptional service
• Problem solving abilities in order to resolve issues…