IT Adviser

The University of Portsmouth is a global employer of choice where exceptional people create, share and apply knowledge that makes a difference.

Experience the pride of being part of a select group – one of only four universities in the south-east of England to achieve a prestigious Gold rating in the Teaching Excellence Framework. Additionally, we proudly rank among the top 140 universities globally in the Times Higher Young University World Rankings.

Ambition, Responsibility and Openness drive our every endeavour. Join our esteemed institution with a proven track record of success, and where dedication to excellence is key. We want people to make their mark in a professional community that truly values people, innovation, and achievement.

We are seeking an ambitious and proactive individual to play a key role within the University of Portsmouth's IT team!

• Assist students accessing the universities IT facilities and services.
• Provide friendly, professional and efficient face-to-face support.
• Collaborate with the LIS team to elevate complex issues and ensure timely resolutions.
• Contribute ideas for improving IT services.

• Valuable hands‑on experience in a professional IT environment.
• Opportunities for personal and professional development.
• Involvement in delivering enhancements to the student experience.
• A busy and vibrant working environment at the heart of the University campus.

• People that are passionate about supporting the student community.
• Knowledge of commonly used software applications and operating systems.
• Excellent communication skills and a positive attitude.
• Ability to work collaboratively and independently.

Ready to embark on a rewarding journey? Apply now and be part of our vibrant IT support community!

This position is working on‑site only, so we are unable to support hybrid working for this appointment.

This appointment is a fixed‑term contract from 01 August 2026 to 31 August 2027.

In order for us to consider your application, please ensure you attach your CV and covering letter that demonstrate that you have the skills, knowledge and experience required for the role. These requirements are set out in the Person Specification section of the Job Description.

If you have any queries regarding this position, please email

University of Portsmouth Academic Services Ltd (UASL)

• Competitive salary, including incremental progression within your scale.
• Generous leave entitlement of 32–35 days a year, plus bank holidays, and an additional Christmas closure.
• Family-friendly policies supporting flexible working.
• Staff discounts and loyalty schemes.
• Staff car parking and discounted public travel.
• Excellent training and development opportunities.
• Recreation facilities, including discounted gym membership, food on campus schemes, use of the Library and staff social activities.
• Discounted learning.
• Start‑up business mentoring from expert entrepreneurs via our Entrepreneurs in Residence programme.
• The perks don’t stop there - click ‘apply’ for further information on My Reward and Benefits

New appointments will routinely be made to the entry spine point (minimum) for the advertised grade, from where the individual will (in addition to receiving annual cost‑of‑living‑related increases) progress through the pay range to the maximum for the grade, within a reasonable timeframe. This ensures fairness, consistency and transparency in our pay structures. A higher starting salary or market supplement may be available for a truly exceptional candidate when circumstances fully justify a departure from our normal policy.

Prior to submitting your application, kindly ensure that you can either demonstrate or acquire the necessary right to work in the UK. If you currently do not possess the right to work in the UK, please be aware that our offer of employment is conditional upon you obtaining it.

We are committed to upholding the University’s values of being ambitious, open and responsible, in an inclusive working environment that promotes dignity and respect.

Please note that this vacancy may be closed earlier than advertised, so early applications are advised.