Field Service Engineer IRE & Nordics; m​/f​/d

Your mission

We are seeking a highly motivated Field Service Engineer to join our passionate team and work hands-on with cutting-edge SCIENION and CELLENION technologies at the forefront of life Scienion innovation. This is a field-based role with extensive travel across the UK and Ireland, with further opportunities to support projects in other regions – perfect for someone who thrives on variety, challenge and impact.

As a Field Service Engineer, you will be a vital link between our customer portfolio and our development team ensuring our advanced systems deliver maximum value while representing the company in a professional and collaborative manner.

Key Responsibilities

• Installation and setup of the SCIENION and CELLENON product range.
• Perform routine preventative maintenance and on-site customer repairs.
• Troubleshoot and diagnose complex system issues.
• Implement system updates and optimise performance for efficiency and reliability.
• Provide on-site or remote technical assistance.
• Act as the technical interface between customers and internal teams.
• Prepare technical quotations and service reports for customers.
• Maintain accurate documentation in accordance with ISO accreditation.

• Bachelors degree in an Engineering discipline (mechanical, electrical, electronic or biomedical preferred) or comparable qualification.
• 3+ years of experience in a related field or in-house service role.
• Strong problem-solving skills with a proactive, solution-focused mindset.
• Previous experience in a customer-facing role preferred.
• Excellent communication, presentation and interpersonal skills.
• High degree of flexibility, independence, and willingness to travel up to 60%.
• Fluent English is required; additional European languages are an advantage.
• Must have a UK driver’s license and access to a car.

• Competitive salary and benefits package.
• Opportunity to work with cutting-edge technologies in a dynamic, international environment.
• Significant autonomy with the chance to make a direct impact on customer success.
• Professional development through exposure to a wide range of instrumentation and global markets.