Credit Control

Overview

Join a reputable financial services company based in Portsmouth, Hampshire committed to delivering exceptional customer services within a vibrant, inclusive, and forward-thinking culture. As part of a growing organisation recognised for its integrity and dedication to employee development, you will play a vital role in managing customer credit accounts, ensuring smooth cash flow and fostering positive relationships. The role is initially offered for a period of 3 months with the possibility of extension.

• Ensure timely receivables and maintain healthy cash flow
• Engaging with customers through various channels to facilitate prompt payments and understanding their needs
• Collaborating with sales and finance teams to optimise collection processes and outcomes
• Supporting vulnerable customers by applying empathetic and compliant approaches
• Addressing billing disputes efficiently, aiming for fair resolutions
• Ensuring all activities align with FCA regulations, prioritising ethical and compliant credit management

• Demonstrates excellent communication skills, with a professional approach to customer engagement
• Has experience in credit control, accounts receivable, or customer service
• Shows strong organisational skills, with meticulous attention to detail
• Possesses a proactive and results-driven attitude focused on achieving targets

• Flexible working arrangements to support work-life balance following training
• Comprehensive onboarding and ongoing training
• Supportive team environment fostering collaboration and innovation
• Free parking
• Salary will be dependent on experience
• CMA Recruitment Group is acting as a recruitment agency for this role. We are committed to equal opportunity employment and do not discriminate on any protected characteristics. By applying, you agree to our Privacy Notice and permit us to contact you regarding your application. View our Privacy Notice on our website.
• Due to high application volumes, individual responses may not always be possible.