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Customer Experience Associate – In-Branch Banking

Job in Portsmouth, Hampshire County, PO5, England, UK
Listing for: HSBC Holdings plc
Full Time position
Listed on 2026-10-14
Job specializations:
  • Finance & Banking
    Banking & Finance, Bank Customer Service
  • Customer Service/HelpDesk
    Banking & Finance, Bank Customer Service
Salary/Wage Range or Industry Benchmark: 23000 - 28000 GBP Yearly GBP 23000.00 28000.00 YEAR
Job Description & How to Apply Below

HSBC Holdings plc is hiring a Customer Service Representative in the United Kingdom. You will deliver outstanding, personal customer service in-branch, handle transactions with accuracy, and help customers use HSBC self-service devices and digital banking platforms.

Training is provided in-branch, over 8 days across 2 weeks. The role offers a generous starting salary and a discretionary annual bonus, with extensive holiday entitlement and a market-leading pension contribution.

This opening is for the Customer Experience Associate – In-Branch Banking role at HSBC Holdings plc.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in England, United Kingdom.

This opportunity is part of our work in Management & Operations, Sales.

Position Requirements
10+ Years work experience
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