Complex Support Worker; Bank​/Part-Time​/On-Call

Job Overview

We are recruiting a Complex Support Worker to support a young man with a traumatic brain injury in his own home and within the community. Due to a physical disability, he requires support with all aspects of daily living. He also has cognitive impairments, and support workers play a key role in promoting independence, offering choice, and encouraging meaningful engagement. Our client is determined, good‑humoured, and motivated to make progress.

This role is ideal for someone confident, resilient, and proactive, who is comfortable working within routines while adapting to changing needs.

Bank hours available. Permanent hours available (average of 18 hours per week), consisting of Friday’s, Saturday’s and Sunday’s. Availability to support weekend shifts is essential. Pay £14 per hour.

• Provide high‑quality 2:1 person‑centred care and support
• Assist with all activities of daily living, including personal care
• Support physiotherapy and wellbeing routines
• Encourage physical, social, and community‑based activities
• Promote independence while maintaining safety and dignity
• Manage challenging behaviour calmly and safely
• Maintain accurate documentation to a high standard
• Work collaboratively with family members and healthcare professionals

• Outgoing, confident, resilient, and proactive individuals
• Strong communication skills and good English proficiency
• Empathy and a person‑centred approach to care
• Ability to manage challenging behaviour and assess risk
• Reliable and flexible, including weekend availability
• Willingness to learn and undertake training
• Experience supporting complex needs or learning disabilities preferred; training provided
• Comfortable supporting non‑verbal clients
• A valid UK driving licence is preferred

• Enhanced DBS check required
• Previous care experience preferred but not essential
• Must be able to reliably commute to Portsmouth PO6 1DA
  or relocate prior to starting

Please submit your CV along with your contact number. Suitable applicants will be contacted to discuss the role further.