Support Worker, Mental Health

Location: Portsmouth, with travel around the area.

Salary: £22,932 per annum, pro rata (£12.60 per hour)

Hours: 21 per week

Contract: Fixed term contract until 31st March 2027

Additional Requirement: Applicants must have a full licence (2 years) and access to a vehicle.

Could you be the calm, caring presence someone needs in their moment of crisis?

Are you ready to make a difference from the moment someone enters the emergency department? As a Support Worker
, you'll be based in a hospital setting, offering practical and emotional support to patients, relatives and staff. You'll help patients return home safely, reduce the risk of readmission, and support them to live independently. Could you be the person who brings comfort, clarity and kindness when it's needed most?

• Assisting patients with mealtimes, refreshments and comfort items like blankets or pillows.
• Providing one-to-one support for patients with dementia, confusion or emotional distress.
• Offering bereavement support and signposting patients to further services.
• Helping patients return home safely, including transport and follow-ups.

• Confidence working in a busy hospital environment, especially in the emergency department.
• A caring, calm approach with strong communication and emotional resilience.
• The ability to assess needs, follow support plans and work independently.
• A natural ability to build trust and offer reassurance to people in distress.

The closing date for applications is 23.59 on Wednesday 4th March 2026.

• Flexible working:
  Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme:
  Up to 6% contributory pension.
• Learning & Development: A range of career & learning opportunities.
• Discounts:
  Blue Light Discount Card, Tickets For Good & employee benefits platform.
• Wellbeing Support:
  Peer Supporters, CiC (EAP) & Headspace App.
• Cycle2
  
  Work:
  Lease a bicycle through the scheme.

We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.

We are dedicated to building an inclusive, equitable and wellbeing-focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed.

Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.