User Researcher

User Researcher – SECURITY CLEARANCE REQUIRED

Location: Portsmouth (Hybrid Working)

Start Date: ASAP

Contract Length: 6-12 months

Clearance: SC Clearance required

Rate: £450 - £480 per day (Outside IR35)

Project: Enterprise Portfolio

We’re assembling a new team and we're on the lookout for a proactive, self-starting User Researcher to join the mission. This is a high-impact opportunity to work on a project that is shaping the future of their enterprise capabilities. You’ll be part of a close-knit trio, working hand-in-hand with a Business Analyst and an Interaction Designer to uncover, define, and support evolving user needs across stakeholders — many of whom have limited time and access.

• Conducting user research in a fast-paced, complex Defence environment.
• Building strong relationships across a wide and varied user base.
• Translating research insights into actionable recommendations to guide design and delivery.
• Ensuring alignment with Defence Digital and broader data strategies.

• User Researcher with a solid track record.
• Highly proactive with excellent communication and relationship-building skills.
• Comfortable navigating complexity and ambiguity in a secure setting.

• Experience working within MOD or with the Royal Navy.
• Familiarity with Defence procurement and operational landscapes.