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Mobile Support Team Lead — Hybrid, SLA‑Driven
Job in
Portsmouth, Hampshire County, PO5, England, UK
Listed on 2026-08-07
Listing for:
Opus Technology
Full Time
position Listed on 2026-08-07
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Opus Technology, the UK's largest independent MSP, is seeking a Mobile Support Team Leader to steer the mobile support function across EE, O2 and Vodafone estates. You will combine hands-on incident resolution with day-to-day team leadership, handling around 500 tickets per month within SLA and working with Project Provisioning and Customer Experience teams to improve the customer journey.
You will coach and develop the team, provide monthly performance reporting to the Head of Technical
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