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IT Service Desk Analyst — Customer‑Focused Tech Support

Job in Portsmouth, Hampshire County, PO5, England, UK
Listing for: Hightown Housing Association
Full Time position
Listed on 2026-10-06
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 28719 GBP Yearly GBP 28719.00 YEAR
Job Description & How to Apply Below

Hightown Housing Association in Hemel Hempstead is seeking an IT Service Delivery Analyst to deliver high-quality first-line IT support across phone, email, and tickets. You will handle incidents, manage user accounts, and assist with system upgrades, while promoting a proactive, customer-focused approach.

The role is full-time (35 hours/week), 9am-5pm, offering a salary of 28,719 per annum, generous annual leave, and a range of benefits including a workplace pension and bonuses.

This role, IT Service Desk Analyst — Customer‑Focused Tech Support at Hightown Housing Association, could be your next opportunity.

This opportunity is for the IT Service Desk Analyst — Customer‑Focused Tech Support role at Hightown Housing Association.

We are seeking a motivated IT Service Desk Analyst — Customer‑Focused Tech Support to join Hightown Housing Association in England, United Kingdom.

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