IT Service Desk Team Lead - Drive Excellence
Listed on 2026-10-07
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Prize Placements is seeking an IT Service Desk Team Leader to head the service desk function in Hertfordshire, UK. You will lead the team, ensure high-quality support, and act as the senior escalation point for complex issues.
You will drive ITIL-based incident, problem and change processes, monitor SLAs/KPIs, and partner with infrastructure, applications and security teams to continuously improve service delivery across sites.
We would love to welcome a new IT Service Desk Team Lead
- Drive Support Excellence to our team in England, United Kingdom.
Join us at Prize Placements as our next IT Service Desk Team Lead
- Drive Support Excellence in England, United Kingdom.
We are currently recruiting a IT Service Desk Team Lead
- Drive Support Excellence for our team in England, United Kingdom.
This is a strong opening to take on the IT Service Desk Team Lead
- Drive Support Excellence role at Prize Placements.
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