Deskside Support Engineer - 2nd Line; On-Site
Listed on 2026-10-11
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IT/Tech
IT Support, HelpDesk/Support, Systems Administrator, Desktop Support
Vertex IT Solutions Limited is seeking a 2nd Line Deskside Technician to act as an escalation point for unresolved issues from the 1st Line Service Desk. You will diagnose and resolve application and administrative IT problems through desk-side support, ensuring business continuity and high service levels.
Role requires strong customer service, clear communication, and hands-on ITIL-based incident management with proactive status updates and collaboration with the 3rd Line team when needed.
The following role is for a Deskside Support Engineer - 2nd Line (On-Site) with Vertex IT Solutions Limited.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Deskside Support Engineer - 2nd Line (On-Site) role in the description above.
We appreciate your interest in this position.
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