Product Support Lead, Identity; Consumer
Listed on 2026-10-12
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IT/Tech
Technical Support, Product Engineer
Sumsub is seeking a Product Support Lead for Sumsub own the end-to-end consumer support experience, blending product and support to reduce friction and improve self-service. This senior IC role reports to the Head of QA Support and collaborates with the Head of Reusable Identity to set priorities.
You will shape AI and human support interactions, maintain help content, and drive improvements across product, design, and engineering while ensuring GDPR-related requests are routed efficiently.
This opportunity is for the Product Support Lead, Identity (Consumer ) role at Sumsub.
This role, Product Support Lead, Identity (Consumer ) at Sumsub, could be your next opportunity.
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We would love to welcome a new Product Support Lead, Identity (Consumer ) to our group in United Kingdom.
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